Online consultation and counselling
Technology and mental health
In a fast paced lifestyle today, with psychological conflicts on the rise, limited time for oneself and restricted accessibility to quality psychological services; online counselling has found its place to heal people in the comfort of their homes or offices without having to travel from one place to another. Online counsellingas the name suggests is the provision of professional mental health counselling services via the Internet and telephone.A counselling service of this nature is adept with an individual’s need to retain confidentiality. It is a direct medium between the counsellor (or therapist) and the client. In India with the social taboo, the stigma of mental health and the reluctance to visit a mental health professional, the use of technology to provide web based counselling, e-therapy, online counselling and cyber counselling; are excellent opportunities that bridge the gap between the need and the availability of solutions to problems.
Traditional vs. online cognitive behaviour therapy: TACD
For years, psychological disciplines have developed and refined face-to-face counselling methods. The emergence of Technology Assisted Distance Counselling (TACD) brings exciting possibilities for new ways of support. While face-to-face interface seems acceptable to most people, the advantages of online therapy sessions cannot be undermined. The comfort of a non-threatening and familiar environment, subtracting time lost in travel, and the establishment of protocols to see the therapist withwell-planned appointments defines the MINDFRAMES’ cutting edge in providing online counselling options.
Changing trends in the world
Corporatization of mental health services abroad has made it increasingly difficult for the appropriate service to reach the person who actually requires it. There are long waiting lists and queues for appointments with mental health professionals. In India the situation is different; yet similar in the regard that the service fails to reach the one in need due to the social taboo, the attached stigma of mental health and the reluctance to visit a mental health professional. In such a scenario, the use of technology to provide web based counseling, e-therapy, online counseling and cyber counseling; are excellent opportunities that bridge the gap between the need and the availability of solutions to problems.
How we do E-Counselling?
At MINDFRAMES thecounsellor or psychotherapist talks with the client over the telephone or Internet, to give professional service. It could be one single question, or an ongoing conversation; it could be by e-mail, chat, and Internet phone as well as video conferencing. It may also involve an interactive flash based program with assessment as well as instant reporting and analysis of mental status. E-therapy is a viable alternative source of help. It is effective, private and confidential. At our setupskilled, qualified and ethical professionals conduct it, which makes it reliable.
What we expect from our clients and patients
We use web-based approaches when the client is cognitively capable of adhering to the therapy paradigm. We do assessments prior to initiating the therapy process to gauge what kind of approach you need. Anxiety, panic, phobias, eating disorders, depression, drug use, children’s problems, relationship problems; all can significantly benefit with web based approaches wherein weprovide education, information and communication. We offer cognitive homework wherein after the therapy session, we recommend you to monitor on your thoughts and emptions and this forms the basis of the discussion in the next session For instance we ask you chart emotions, pinpoint anger bouts, assess when you smoked or times when you had a breakdown. This helps us get a structured view of the predicament.